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Understanding unanswered messages

Here's what you need to know to deal with all the visitor conversations that came in when you were offline or on a quick break

Tracking unanswered messages
Unanswered messages are the chat messages that were left by visitors when your team was either busy or offline.  Offline messages Of...
Wed, 17 Aug, 2016 at 5:35 PM
Responding to unanswered messages
Responding to your missed/offline messages is a must if you want to engage with your visitors and improve customer relationships. You can respond to un...
Wed, 17 Aug, 2016 at 5:36 PM