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Looking up visitor information

Get more context on your visitors and their website activity to make your interactions more personalized and relevant.

Viewing previous interactions
Looking up previous conversations with a visitor can give you the information you need to personalize your conversations. In addition to adding c...
Wed, 17 Aug, 2016 at 5:34 PM
Profile information and website path
You can see additional profile information about a visitor as well as their activity on your website. Having this information on hand can help you better...
Mon, 23 Jan, 2017 at 8:03 AM
Marking visitors as customers
You can mark a particular visitor as a customer by clicking on the Crown symbol in the expanded visitor profile view.  Marking a visi...
Wed, 17 Aug, 2016 at 5:34 PM