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Setting default messages in the interactive widget

Default messages while the team is active
The default messages that are displayed in the Freshchat widget in every stage of the conversation can be customized. You can preview the flow of messages...
Wed, 17 Aug, 2016 at 5:39 PM
Default messages: The pre-conversation flow
To set up the pre-conversation flow go to Settings > Default messages > Active > Get context   The pre-conversation flow allows th...
Wed, 17 Aug, 2016 at 5:39 PM
Default messages: While the team is away
The flow of default messages displayed in the interactive widget when the team is busy or away can be customized.  Go to Settings > Default messages &...
Wed, 17 Aug, 2016 at 5:39 PM