Freshchat widget is now mobile optimised. The widget will resize* accordingly even if your website is not responsive. Having the Freshchat widget on your mobile site helps your visitors reach out to you when they’re browsing on the go.

Here is how you can enable the chat widget on your mobile site.

  • Login to your Freshchat account as an owner 
  • Go to “Settings” on the navigation bar  
  • Click on the “Other preferences” in the settings menu
  • Turn on the toggle and click “Save changes”

Enabling Freshchat widget on your mobile site - turn on the toggle 

*The Freshchat widget will automatically resize for devices of screen size < 760px.